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FAQ

Here is our Frequently Asked Questions, regarding our products, delivery and pickup option. If you have any other request please get in touch at info@eclairatthebay.com

  • 🌸 MOTHER'S DAY 🌸

    Pre-order by Thursday 5th to get your order accepted.

    SATURDAY: Delivery from 8am to 12pm (might be extended to the large amount of order, you will be informed)

    Make sure to be home, if you can't be there please leave an esky with ice packs outdoors. Note: The Easter needs to go in the fridge!

    SUNDAY: Pickup from 11-5pm at 91A, Jonson Street in Byron Bay. Same location than the COOP Rotisserie.

  • PICKUP OPTION

    Our pickup option is every Sunday from 11-5pm at 91A, Jonson Street in Byron Bay. Same location than the COOP Rotisserie.

  • DELIVERY OPTION

    Our delivery is every Saturday between 8-12pm. Please make sure to be home, or leave us an esky outside.

    Delivery fees is $11
    Free delivery on all orders over $100

  • Where do you deliver?

    Here is our delivery area, a triangle between Ocean shores - Lismore - Ballina - Byron Bay.


    - Sunrise
    - Myocum
    - Ewingsdale
    - Suffolk Park
    - Bangalow
    - Mullumbimby
    - Newrybar
    - Clunes
    - Ballina
    - Lennox Head
    - Ocean Shores
    - Brunswick Heads
    - Lismore
    - Alstonville

    If your address isn't on the list. Feel free to email us to confirm the location before placing your order.

    info@eclairatthebay.com

  • When is your cut-off day?

    You need to place your order before Thursday Midnight to get your order delivered / or pickup on the same week.

  • Do you do special orders?

    Yes, we do. At Eclair at the Bay, we love celebrations. Whatever the occasion, birthdays, honeymoons, weddings...we think that sweet treats make people happy! This is why we are making bulk mini eclairs, profiteroles, croquembouches, and custom cakes for your special day.

    Feel free to email your special request at: info@eclairatthebay.com

  • Do you sell vegan eclairs?

    Not at the moment, but we are working on gluten free option and vegan options.