Where and when do I pick up my order?

Once you have placed your order, you will receive a confirmation e-mail with the date and time. We are located at Shop 3a/1 Byron Street in Byron Bay, NSW 

When is your cut-off day?

Orders must be placed 48 hours in advance of your preferred pickup day.

Why am I unable to pre-order online for Tuesday?

As we are closed on Monday, we are unable to accept pre-orders online for Tuesday. However, we offer a daily selection of cakes on Tuesday mornings. If you have a specific request, please contact us via email

Is it possible to order products for two different dates?

No, you will need to place two separate orders. Two confirmation emails will be sent to you to validate your two orders.

Why can't I order for a distant date?

It is not possible to order more than two months in advance since we change our menu regularly, according to the seasons and the products available from our suppliers.

Can you deliver my order?

At the moment, delivery is not available. For special requests, please email us at please email us at

Can I customise my cake order?

We don't do custom cakes; however, we are happy to write on your cake (if it's possible).

Do you do special orders?

Yes, we do. At Eclair at the Bay, we love celebrations. Whatever the occasion, birthdays, honeymoons, weddings, corporate event...we think that sweet treats make people happy! This is why we are making bulk mini eclairs, profiteroles, croquembouches, XL Large Cake for your special day. However we don't do CUSTOM cakes, we stick to our Event menu and what we do the best.

Feel free to email and we will send you our event guide.


How do I order a Croquembouche or XLarge Cake?

To order a Croquembouche or XLarge Cake, fill out the Event Inquiry form with all your details. Our team will get back to you within 24 hours.

How much notice do you need for a Croquembouche or XLarge Cake?

The sooner you let us know, the better. We require at least a week's notice to pre-order your Croquembouche or XLarge Cake. However, this will also depend on our availability and whether we have any other bookings for the same day.

Can I pick up my Croquembouche the day before?

No, the Croquembouche is a delicate cake and must be made a couple of hours before your event. Therefore, we recommend keeping this in mind when making inquiries.

Do I need to refrigerate the Croquembouche?

No, our Croquembouche does not need to be refrigerated. Please consider this when selecting your pickup/delivery time. Keep the Croquembouche in a cool place with fresh air.

Do I need to refrigerate the XLarge Cake?

Yes, absolutely. This cake is best served cold. As it is filled with Chantilly Cream, it's important to keep the cake refrigerated and not on display for too long. Please consider this when selecting your pickup/delivery time

I want to book Eclair at the Bay for my wedding, but I'm not sure what I need yet...

That's okay! We require a $500 (non-refundable) deposit to book your wedding day. Then we can work together to look at the menu.

Do you do corporate catering or large events?

Yes, we do. Feel free to inquire via the Event form on our website or reach out to us at

I live in Sydney, Melbourne... and would like to book Eclair at the Bay to make a Croquembouche for my wedding. Is it possible?

Yes, we can arrange for our chef to fly to your wedding location, and we can make a Croquembouche on-site. Please inquire via the Event form on our website or each out to us at


What are your standard cake sizes?

Small ⌀ 16cm Cake serve 4-6 people 
Medium ⌀ 18cm Cake serve 6-8 people 
Large ⌀ 22cm Cake serve 10-12 people 

How many people does your XLarge Raspberry Chantilly Cake serve?

XLarge ⌀ 40cm Cake serve 40 people 

What are the different sizes available for your Croquembouche?

We offer three standard sizes based on the number of guests: Small, Medium, and Large. Additionally, we can create a Croquembouche for you with up to 150 choux.

Small (15 choux): $150.00
Medium (30 choux): $285.00
Large (60 choux): $550.00
Custom (+60 choux): Price to be quoted


What are your tradings hours?

We are open Wednesday to Sunday from 10am to 6pm. (Closed Monday & Tuesday)

Where is your shop located?

We are located at Shop 3a/1 Byron Street in Byron Bay, NSW. It's a blue shop between Aldi and Bang Bang Restaurant.

Do you have vegan or gluten-free options?

We have gluten free options, but no vegan options.

Do you do markets?

Not at the moment, but stay up-to-date for any changes.

Can't find what you're looking for?

Send us an email to tell us what's up and someone from our team will get back to you as soon as possible. Please email us at